KineticRepair.com, accredited member number 0270.

Accreditation Valid: September 15th, 2011 - September 15, 2012.

This company applied for accreditation review on 8/1/10 and was accepted for review on 8/5/10.  The company meets and/or exceeds all of the WCPA criteria for accreditation, and has agreed to voluntarily participate in our 100% Service Refund Program, available to eligible Alliance premium consumer members. 

The examination criteria demonstrated include submitting evidence for review and verification of all of the following:

BUSINESS LEGITIMACY:

• Corporate business status in the State of Texas
• Sales Tax Certificate from the State of Texas
• Federal Corporate tax return from 2010
• Safe Valuable Storage including presence of Jeweler-rated safe (TL30 minimum)
• Verified business insurance on safe contents (Jeweler's Insurance Policy with $100,000 minimum coverage)
• Facility Monitoring 24-hours by third-party alarm company for both fire, break in and burglary/hold up
• Member Jeweler's Security Alliance (10% off accreditation fees)
• No known evidence of copyright infringement on its websites or promotional materials
• Warranty policy clearly posted in terms and conditions of repair
• Independently accepts credit cards with a valid merchant account (excludes PayPal) from an SSL site (verified)

EXTERNAL BUSINESS VALIDATION:

• Two trade references from suppliers or wholesalers
• One customer endorsement from warranty work
• Participation in binding complaint mediation through the Better Business Bureau
• A-level rating from the Better Business Bureau with no excessive complaint history (resolved or otherwise)
• Privacy Policy posted and/or reviewed and accepted by third-party privacy accreditation services (Truste)
• Site security monitoring by McAfee Secure
  

PERSONNEL LEGITIMACY:

• Service personnel have documented watchmaker education/training
• Service personnel have documented continuing education courses in the past three years
• All personnel on site have passed a criminal background check
• All personnel on site have have proper I-9 documentation

FACILITY/WORK PLACE INTEGRITY & SAFETY:

• Modern, calibrated and correct dry and wet pressure testing equipment on site
• Modern , calibrated and correct timing equipment on site
• Clean room has verified air purification/filtration system to MERV 16 rating
• Facility demonstrates separate areas for 'dirty work' (polishing, grinding, milling, turning) and 'clean work' (assembly)
• Proper storage of chemicals with MSDS sheets and flammable storage cabinets with ventilation
• Recycling program and/or proper waste disposal program for all hazardous materials and/or recyclables

If you have anything you would like to share with us about this company, please do not hesitate to contact us.