Watchmaker Consumer Protection Alliance
Trust & Safety for Internet Watch Repair 
Level 5A Accredited Service Facility
BestFix Watch Company, Inc.
BestFix Watch Company, Inc., accredited member number 0269.
Accreditation Valid: September 15th, 2011 - September 15, 2012.
Level 5A - Highest Level of Accreditation
This company applied for accreditation review on 8/1/10 and was accepted for review on 8/5/10. The company meets and/or exceeds all of the WCPA criteria for accreditation, and has agreed to voluntarily participate in our 100% Service Refund Program, available to eligible Alliance premium consumer members.
The examination criteria demonstrated include submitting evidence for review and verification of all of the following:
Accreditation Valid: September 15th, 2011 - September 15, 2012.
Level 5A - Highest Level of Accreditation
This company applied for accreditation review on 8/1/10 and was accepted for review on 8/5/10. The company meets and/or exceeds all of the WCPA criteria for accreditation, and has agreed to voluntarily participate in our 100% Service Refund Program, available to eligible Alliance premium consumer members.
The examination criteria demonstrated include submitting evidence for review and verification of all of the following:
BUSINESS LEGITIMACY:
- Corporate business status in the State of Texas
- Sales Tax Certificate from the State of Texas
- Federal Corporate tax return from 2010
- Safe Valuable Storage including presence of Jeweler-rated safe (TL30 minimum)
- Verified business insurance on safe contents (Jeweler's Insurance Policy with $100,000 minimum coverage)
- Facility Monitoring 24-hours by third-party alarm company for both fire, break in and burglary/hold up
- Member Jeweler's Security Alliance (10% off accreditation fees)
- No known evidence of copyright infringement on its websites or promotional materials
- Warranty policy clearly posted in terms and conditions of repair
- Independently accepts credit cards with a valid merchant account (excludes PayPal) from an SSL site (verified)
EXTERNAL BUSINESS VALIDATION:
- Two trade references from suppliers or wholesalers
- One customer endorsement from warranty work
- Participation in binding complaint mediation through the Better Business Bureau
- A-level rating from the Better Business Bureau with no excessive complaint history (resolved or otherwise)
- Privacy Policy posted and/or reviewed and accepted by third-party privacy accreditation services (Truste)
- Site security monitoring by
McAfee Secure
PERSONNEL LEGITIMACY:
- Service personnel have documented watchmaker education/training
- Service personnel have documented continuing education courses in the past three years
- All personnel on site have passed a criminal background check
- All personnel on site have have proper I-9 documentation
FACILITY/WORK PLACE INTEGRITY & SAFETY:
- Modern, calibrated and correct dry and wet pressure testing equipment on site
- Modern , calibrated and correct timing equipment on site
- Clean room has verified air purification/filtration system to MERV 16 rating
- Facility demonstrates separate areas for 'dirty work' (polishing, grinding, milling, turning) and 'clean work' (assembly)
- Proper storage of chemicals with MSDS sheets and flammable storage cabinets with ventilation
- Recycling program and/or proper waste disposal program for all hazardous materials and/or recyclables